Please read these terms and conditions carefully before registering for or participating in any fundraising event for Support Through Court.
When you are accepted to participate in a Support Through Court event, a legal contract is formed between you (the Participant) and Support Through Court. Support Through Court may also have a separate legal relationship with third-party organisers of events.
The principal purpose of your participation in an Event is to raise funds to support Support Through Court’s charitable work, including providing practical support and guidance to individuals before, during, and after court proceedings, such as those experiencing divorce, child arrangements disputes, or housing insecurity.
These terms and conditions apply from the point of registration and remain in force until the Event has concluded and any applicable fundraising obligations have been fulfilled.
By ticking “ACCEPT”, you confirm that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree, you must not proceed with registration or fundraising.
You are advised to retain a copy of these terms for your records.
Definitions
- “Charity”, “Support Through Court”, “we” or “us” means Support Through Court (Registered Charity No. 1090781).
- “Participant”, “you” or “your” means any individual registered for or fundraising in
connection with an Event. - “Event” means any Challenge Event, Social Event, Lecture, Webinar, Third Party Event, or Resourced Event undertaken in support of the Charity.
- “Challenge Event” means a physical or endurance event organised by the Charity or a Third Party Organiser.
- “Social Event” means a lecture, webinar, or other non-challenge event organised by the Charity.
- “Third Party Event” means an event organised by an external provider for which the Participant registers independently.
- “Resourced Event” means a fundraising activity independently organised by the Participant using materials provided by the Charity.
- “Registration Fee” means the fee paid to register for a Challenge Event.
- “Ticket Fee” means the fee paid to attend a Social Event, Lecture, or Webinar.
- “Third Party Organiser” means an external organisation responsible for delivering an Event.
Registration – Challenge Events
Registration for a Challenge Event is confirmed only once the registration form has been completed and the Registration Fee has been paid.
Participants under the age of 18 must be accompanied by a parent, guardian, or responsible adult at all times.
Registration Fees are used to cover administrative and organisational costs and are normally nonrefundable, except as set out in the Cancellation and Deferral section below.
Registration – Social Events, Lectures and Webinars
Registration for a Social Event, Lecture, or Webinar is confirmed only once the registration form has been completed and the relevant Ticket Fee has been paid.
Ticket Fees contribute towards the costs of delivering the event and are normally non-refundable, except as set out below.
Subject to availability and prior approval, tickets may be transferred to another attendee if requested in writing at least one week before the event.
We may not always advertise the exact venue of our events, until a guest has purchased a ticket. Guests will receive details on the location at least one week prior to the event.
Cancellation and Deferral
Where registration is completed remotely (online, email, or telephone), Participants acting as consumers have the right to cancel:
- Challenge Events within 14 days of registration for a refund of the Registration Fee
- Social Events, Lectures or Webinars within 14 days of registration for a refund of the Ticket
Fee
Refunds will not be issued if the Event has already taken place.
Requests to cancel Third Party Events must be made directly to the Third Party Organiser.
Cancellation requests for Charity-run Events must be submitted in writing to: events@supportthroughcourt.org
If a Participant does not take part in an Event for any reason, any donations already received by the Charity are treated as gifts and are normally non-refundable.
Where possible, and at the Charity’s discretion, an alternative Event or deferral may be offered. Any associated costs or non-recoverable fees may be deducted.
Deferrals may be permitted in exceptional circumstances, such as illness or bereavement, subject to approval. Participants may be asked to contribute towards any increased or irrecoverable costs.
If the Charity cancels an Event, Registration or Ticket Fees will be refunded using the original payment method where possible.
Refunds
Donations are normally non-refundable. Refunds will only be considered in limited circumstances, such as where a donation has been made in error or duplicated, in line with the Charity’s Refund Policy and applicable law.
For ticketed events, any non-recoverable processing or transaction fees charged to the Charity may be deducted from the refunded amount.
Vulnerable circumstances
Support Through Court recognises that some Participants or donors may be in vulnerable circumstances. Where vulnerability is identified, we will seek to apply these terms with care, flexibility, and discretion, in line with the Code of Fundraising Practice.
Participants are encouraged to contact us if they believe vulnerability may be relevant to their circumstances.
Insurance, Health, Safety and Liability
Participation in Events may involve inherent risks. The Charity cannot provide personal insurance and accepts no liability for injury, illness, or loss unless caused by the Charity’s negligence.
Participants organising Resourced Events are responsible for conducting appropriate risk assessments and ensuring safe environments.
Participants may be prevented from continuing an Event where safety concerns arise
Medical Diclosure
Participants must disclose relevant medical conditions where required and confirm that information provided is accurate. Failure to disclose may result in removal from an Event.
Participant Conduct
Participants must comply with all applicable laws and act in a manner consistent with the Charity’s values. Conduct that is unlawful, inappropriate, or damaging to the Charity’s reputation may result in removal from an Event at the Charity’s discretion.
Participants must ensure donors are informed where donations may be used to cover Event costs.
Fundraising and Promotion
Fundraising targets may be a condition of participation. Places are not guaranteed until agreed targets are met.
Donations are treated as irrevocable gifts to the Charity once received.
Participants must comply with fundraising law, licensing requirements, and data protection obligations, and must inform the Charity before holding raffles or public fundraising events.
Gift Aid does not count towards fundraising targets.
Complaints
Concerns about fundraising or these terms should be raised with Support Through Court at: events@supportthroughcourt.org
Unresolved complaints may be referred to the Fundraising Regulator, the independent regulator of charitable fundraising.
Law and Jurisdiction
These terms and conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to These Terms
Support Through Court reserves the right to amend these terms where required by law or regulatory guidance. Participants will be subject to the terms in force at the time of registration unless notified otherwise.