Contact us

We can help at most stages of the court process. We can sometimes help right away or you may be able to book an appointment. View our locations for your local office’s contact and location information, or book a remote appointment.

Book an appointment

BIRMINGHAM – 0121 285 2080 – birmingham@supportthroughcourt.org
CARDIFF – 0292 277 0348 – cardiff@supportthroughcourt.org
CHELMSFORD – 0300 400 0141 – chelmsford@supportthroughcourt.org
LEEDS – 0113 522 1226 – leeds@supportthroughcourt.org
LIVERPOOL – 0151 456 1785 – liverpool@supportthroughcourt.org
LONDON
For civil queries – 0204 520 5959 – londoncivil@supportthroughcourt.org
For family queries – 0204 520 4063 – londonfamily@supportthroughcourt.org
MANCHESTER – 0161 520 2214 – manchester@supportthroughcourt.org
NEWPORT – cardiff@supportthroughcourt.org
SHEFFIELD – 0114 494 0387 – sheffield@supportthroughcourt.org
SOUTHEND – 01702 413 449 – southend@supportthroughcourt.org

Don’t forget to take a look at our FAQ section for commonly asked questions.

National Helpline

If you’re facing court without representation anywhere in England or Wales, we can help over the phone. We’re here for you at all stages of the court process and can offer emotional and practical support, and some help with completing court forms. We cannot give legal advice, and if our volunteers can’t help, we will try to suggest other services for callers.

NATIONAL HELPLINE – 0300 081 0006 – nationalhelpline@supportthroughcourt.org
ONLINE SERVICE – 0300 081 0006 – online@supportthroughcourt.org

Volunteer enquiries

For more information on volunteering, visit our volunteering pages.

Fundraising and events

For more information about our events, or to host your own event please contact:

Email events@supportthroughcourt.org
Phone 0300 400 01 42

Email fundraising@supportthroughcourt.org
Phone 0300 400 01 42

Press

To speak to someone in our Communications team, please contact:

Email press.enquiries@supportthroughcourt.org
Phone 0300 400 0143

Complaints

We are charity that functions separately from the courts. The form are only for complaints about the service provided to you by Support Through Court. If you would like to make a complaint about a court or tribunal service, please follow the process on the HMCTS Complaints webpage.

We strive to deliver a high standard of service to anyone who engages with our work. If you feel we have fallen short of this, please follow our client complaints procedure

Fundraising complaints

Please email fundraising@supportthroughcourt.org outlining any concerns you may have, or write to; Head of Fundraising, Support Through Court, Royal Courts of Justice, Strand, WC2A 2LL.

Read about our service
Find out more about the service we offer including some of our boundaries

Read our behaviour policy
Our staff and volunteers have the right to do their jobs without being treated badly.
Find out how we deal with unacceptable behaviour.